Smoking Policy

Smoking is not permitted inside any rooms or on the wrap round balcony. Smoking is not permitted outside your room area but is permitted in the garden where ashtrays are supplied or at the rear of the building in the carpark where receptacles are located. The use of candles or burning of incense in our rooms is strictly prohibited due to fire and safety laws.

Behaviour Policy

This motel has a noise policy so that other guests staying here are not affected by loud activity in the common areas or on the balconies. Please note when entering or leaving to be mindful of other guests. Our guests and staff are sensitive to vulgar language and guests will be removed from these premises if they’re behaviour is affecting other people including our staff. 

Booking policies 

The first night tariff is taken from your credit card at time of booking and is non -refundable. All balances are due on arrival by either card or (cash only prior to 6pm arrival). Any non-refundable bookings the full tariff amount will be taken at time of booking. 

Security deposits are payable on credit card or a visa/mastercard given at time of booking and will be refunded if cancelled prior to arrival date. Cash deposits are not accepted. All transactions using Amax will incur a 3% surcharge. 

This deposit is required before room keys will be issued to any guest. 

It is refunded to the same card only on departure. To ensure it is fully refunded guests must ensure that the room is left in a clean/tidy condition. If there is any sign or smell of smoking products in the room this deposit will not be refunded and further charges may be made to your account. 

All Christmas/New Year holiday bookings may incur minimum days’ stays. Please check this as these bookings may be fully paid at time of booking and non- refundable. 

For high season Christmas bookings there is no refund at all once booked and paid. Security deposits paid for these bookings will be refunded if cancelled only.

Any bookings that are not secured according to our policy may be cancelled at any time. 

Any bookings received that cannot be successfully transacted according to our booking policy will be rejected.

 

Parking

There is limited onsite parking available and 1 car space permitted to each room only. There is free parking in the side street adjacent to the motel if you cannot park in our limited spaces. 

Our café Honey Bee and Saint have 3 spaces at the front carpark (marked in yellow) and these are restricted to café patrons only.

 

 

Booking Conditions

All bookings require a first night tariff payment as a non refundable deposit.

Cancellation automatically forfeits this deposit.A Security deposit may be payable on arrival via credit card.Check in after 2pm andCheck out strictly prior to 10am daily.

CHECK IN FINISHES AT 6PM DAILY. LATE ARRIVALS NEED TO BE PRE-ARRANGED.